You can find answers to some of the most frequently asked questions here. If you can't find the answer you're looking for, please get in touch with us via the contact page.

Set up and integration

Is it easy to set up?

Whether you have purchased the MIS Kit or you are using csv. files shouldn't make a difference, they are both really easy to do and once all the information is in eparents you are ready to go!

Can it integrate with our existing MIS?

We have integration options for SIMS, CMIS, Progresso.

If we don't purchase the MIS Kit how do we get our data into eparents?

You can upload your data using csv. files, it's really straight forward and easy to do.

Can we use our existing login?

Yes, eparents can use LDAP for authenticating users.

General

Is it easy to use?

Yes, it's easy really use. You can send a message within a couple of clicks.

Why is this better than just using email/phone calls?

Using a cloud-based system means that your school is able to control the way in which it is used. You can set different limits to avoid overuse by parents and also set the system so it will automatically send out reminders if a teacher has forgotten to reply to a message.

Are email addresses visible to parents/teachers?

No. All email addresses are hidden when messaging.

I'm interested but I would like to see moreā€¦

We love showing off our systems so if you would like to see more send us a message via our contact page and we can arrange a date and time for you to have a demo. We do all of our demos over the phone so it doesn't take up too much of your time.